Work Order Management
Every request tracked from the moment it's submitted to the day it's done.
Most churches manage maintenance through text threads, sticky notes, and verbal handoffs. Things get missed. Steward My Church gives your team a full work order system built for how churches actually work — requests come in from QR codes or staff, get assigned automatically, and move through a complete workflow with comments, photos, costs, and vendor assignments tracked every step of the way.
All work orders at a glance
How It Works
Request Submitted
Staff, volunteers, or visitors submit a request through the app or by scanning a QR code anywhere in your building — no login required for public QR submissions.
Routed Automatically
Work orders route to the right team member based on your assignment rules — by location, category, or priority — or a manager assigns them manually.
Worked and Documented
Team members update status, post comments, attach photos, log time, assign vendors, and track parts used — all in one place.
Full History Preserved
Every work order keeps a permanent record — who requested it, who worked on it, what it cost, and when it was resolved.
What's Included
Full Status Workflow
Open, Assigned, In Progress, Waiting for Parts, Waiting for Vendor, and Completed — every status visible to your whole team.
Comments & Photos
Discuss work orders as a team with threaded comments and photo attachments — all in context, not buried in text threads.
Priority Levels
Mark tickets Low, Normal, High, or Emergency so your team knows what to tackle first.
Vendor Assignment
Assign outside contractors directly to a work order and call them in one tap without leaving the ticket.
Cost & Time Tracking
Log labor hours and material costs on every work order so you know what it actually costs to maintain your facility.
Automatic Routing & Notifications
Smart assignment rules route tickets the moment they come in. Assigned staff get notified by email immediately.
Due Dates & Overdue Alerts
Set deadlines and see overdue work orders surface prominently on the dashboard — nothing slips.
Complete Audit History
Every status change, comment, and cost entry is timestamped and logged permanently — full accountability for leadership.
Step-by-Step Checklists
Define ordered checklist steps on any work order. Admins and coordinators manage the list; workers check off tasks as they go. Completion is gated until all steps are done — or a note explains the exception.
More Features
Everything your facilities team needs, in one place.
Ready to put your facility in order?
Steward My Church is church facility management software built for how churches actually work — simple enough for volunteers, complete enough for a dedicated facilities team. Starting at $19/month.